Website GDPR Privacy Statement

IMPORTANT: Access to this website is subject to the below Website GDPR Privacy Statement, our Website Terms and Conditions (“Terms”) (click here for details) and our Cookie Policy (click here for details). If you don’t want to be subject to these Terms, Website GDPR Privacy Statement and our Cookie Policy you should not access or use this site in any way.

 

 

 

 

 

Welcome to the Abbott & Yang’s website GDPR privacy policy (or privacy statement).

 

 

 

Abbott & Yang respect your privacy and is committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you. It also tells you about how we look after your personal data if you become our client, though if and when that happens we may provide you with another GDPR privacy statement.

 

 

 

 

 

 

 

CONTENTS

 

 

 

 

 

 

 

  1. IMPORTANT INFORMATION ABOUT GDPR AND WHO WE ARE

 

 

 

  1. THE DATA WE COLLECT ABOUT YOU

 

 

 

  1. HOW IS YOUR PERSONAL DATA COLLECTED?

 

 

 

  1. HOW WE USE YOUR PERSONAL DATA

 

 

 

  1. DISCLOSURES OF YOUR PERSONAL DATA

 

 

 

  1. INTERNATIONAL TRANSFERS

 

 

 

  1. DATA SECURITY

 

 

 

  1. DATA RETENTION

 

 

 

  1. YOUR LEGAL RIGHTS

 

 

 

  1. GLOSSARY

 

 

 

  1. END NOTE: COPYRIGHT IN THIS GDPR PRIVACY STATEMENT

 

 

 

 

 

  1. IMPORTANT INFORMATION ABOUT GDPR AND WHO WE ARE

 

 

 

 

 

BACKGROUND –  GDPR LAW

 

 

 

The European Union’s Regulations (EU) 2016/679 or General Data Protection Regulations (GDPR) came into force on 25 May 2018. They apply to all European states and continue to apply in UK even after Brexit. As our client or prospective client or visitor to our website (www.abbottandyang.co.uk) the GDPR legally oblige us (Abbott & Yang) to tell you some fairly dry but important things about the personal data we keep about you, how we store and process it, and your rights relating to that data. We are sorry to have to draw such technical things to your attention so early on, and realise this may seem off-putting to people coming to counselling to discuss their troubles and feelings. However, GDPR law has your benefit in mind. For more information about GDPR and your rights see the Information Commissioner’s Office (ICO) website: https://ico.org.uk .

 

 

 

 

 

PURPOSE OF THIS PRIVACY POLICY

 

 

 

This privacy policy aims to give you information on how Abbott & Yang collects and processes your personal data through your use of this website, including any data you may provide through this website when you contact us through this website’s contact forms or using any details mentioned on this website or submit a comment on any of our blog posts.

 

 

 

Our website is not intended for children or anyone under the age of 18 and we do not knowingly collect data relating to children or anyone under the age of 18.

 

 

 

It is important that you read this privacy policy together with our Website Terms and Conditions and Cookie Policy and any other privacy policy or fair processing policy we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy policy supplements other notices and privacy policies and is not intended to override them.

 

 

 

CONTROLLER

 

 

 

Abbott & Yang is a partnership and the partners are Keith Abbott and Kaiqing Yang. Both of us are Data Controllers and Data Processors within the meaning of GDPR.  We are responsible for your personal data. Collectively, in this privacy policy we are referred to as the Partnership, “we”, “us” or “our” in this privacy policy.

 

 

 

 

 

We have appointed a data protection officer (DPO) who is responsible for overseeing questions in relation to this privacy policy. If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact the DPO using the details set out below.

 

 

 

CONTACT DETAILS

 

 

 

If you have any questions about this privacy policy or our privacy practices, please contact our DPO in the following ways:

 

 

 

Identity of DPO: The partners Keith Abbott and Kaiqing Yang jointly share the role of DPO.

 

 

 

For Counselling Clients (see GLOSSARY; this includes people who have signed written counselling agreements with us):

 

Please in the first instance contact either Keith or Kaiqing by email using any of the direct business email addresses or direct telephone numbers you have been given. This is by far the quickest way of communicating with us.

 

 

 

For all other persons (or for clients who do not wish to or are unable to contact us as above):

 

Email address: o1f1f1i1c1e@abbottandyang.co.uk (omitting the digits “1”)

 

Postal address: Abbott & Yang, Room C16, The Ingenuity Centre, Triumph Road, Nottingham NG7 2TU (post is slow so please also email us any postal communications)

 

Telephone number: 07902 086212

 

 

 

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.

 

 

 

CHANGES TO THE PRIVACY POLICY AND YOUR DUTY TO INFORM US OF CHANGES

 

 

 

We keep our privacy policy under regular review. This version was last updated on 24 July 2018.

 

 

 

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us. This also applies to Counselling Clients.

 

 

 

THIRD-PARTY LINKS

 

 

 

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.

 

 

 

 

 

  1. THE DATA WE COLLECT ABOUT YOU

 

 

 

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

 

 

 

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

 

 

 

  • Identity Data includes first name, maiden name, last name, username or similar identifier, marital status, title, date of birth, nationality and gender identification, city/town of residence, home address.
  • Contact Data includes home address, billing address, email address and telephone numbers.
  • Financial Data includes bank account and payment card details.
  • Transaction Data includes details about payments to and from you and other details of services you have purchased from us.
  • Technical Data includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
  • Profile Data includes your name and other details you chose to submit with comments on our blog posts, purchases or orders made by you, your interests, preferences, feedback and survey responses.
  • Usage Data includes information about how you use our website, products and services.
  • Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences. Please note that we do NOT send out generic marketing circulars or bulletins.

 

We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy policy.

 

 

 

We may collect Special Categories of Personal Data about you if you choose to supply it (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Likewise we may collect any information you choose to supply us with about your  criminal convictions and offences.

 

 

 

We encourage you to exercise your own discretion and caution and to think carefully before directly or indirectly supplying us with personal data through our website or otherwise.

 

 

 

IF YOU FAIL TO PROVIDE PERSONAL DATA

 

Where we need to collect personal data by law, or under the terms of a contract we have with you, or in order to supply our services to you, or to comply with our professional and / or insurance obligations, or to protect our own interests and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with counselling / psychotherapy services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.

 

 

 

 

 

  1. HOW IS YOUR PERSONAL DATA COLLECTED?

 

 

 

We use different methods to collect data from and about you including through:

 

 

 

  • Direct interactions. You may give us your Identity, Contact and Financial Data as well as information about your personal and psychological circumstances by filling in forms or by communicating with us in person, by post, phone, email, the contact forms on this website or otherwise. This includes personal data you provide when you:
  • apply for or enquire about our products or services;
  • answer questions we ask you, including questions we may ask by telephone and / or email prior to meeting you as well as ones we may ask in person at your first and subsequent counselling sessions;
  • complete any forms we may give or send to you;
  • submit a comment on any of our blog posts on our website;
  • subscribe to our service or publications;
  • request marketing to be sent to you;
  • enter a competition, promotion or survey we may run from time to time; or
  • give us feedback
  • otherwise communicate with or contact us directly or through a third party.
  • Automated technologies or interactions. As you interact with our website, we will automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies. We may also receive Technical Data about you if you visit other websites employing our cookies. Please see our Cookie Policy for further details.
  • Third parties or publicly available sources. We will receive personal data about you from various third parties and public sources as set out below (please note that we may also receive and collect personal data about the third parties themselves):
  • Technical Data from the following parties:

 

(a)  analytics providers such as Google based outside the EU;

 

(b)  our website hosting provider for the time being which may be based and / or use servers inside or outside the EU;

 

(c)  online directories on which we may have profiles in our Partnership and / or individual names and which link to our website;

 

 

 

  • Contact, Financial and Transaction Data from providers of technical, payment and delivery services such as our bank and / or accountancy software provider for the time being each of which may be based inside and / or outside the EU.
  • Identity and Contact Data from publicly available sources such as Companies House and the Electoral Register based inside the EU.
  • Sometimes people contact or communicate with us on behalf of or for the benefit of someone else, e.g. a family member, partner or close friend may wish to encourage someone else to investigate counselling or they may even wish to pay for another person’s counselling. In such circumstances we may acquire and collect personal data on not only the person on whose behalf another person is contacting us, but also on the person contacting us themselves.

 

 

 

  1. HOW WE USE YOUR PERSONAL DATA

 

 

 

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

 

 

 

  • Where we need to perform the contract we are about to enter into or have entered into with you.
  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
  • Where we need to comply with a legal obligation.

 

See the GLOSSARY below under “LAWFUL BASIS” to find out more about the types of lawful basis that we will rely on to process your personal data.

 

 

 

Generally, we do not rely on consent as a legal basis for processing your personal data although we will get your consent before sending third party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us.

 

 

 

 

 

PURPOSES FOR WHICH WE WILL USE YOUR PERSONAL DATA

 

 

 

We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.

 

 

 

Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.

 

 

 

Purpose/Activity

 

 

Type of data

 

 

Lawful basis for processing including basis of legitimate interest

 

 

To register you as a new client and arrange a first / assessment session with you

 

 

(a) Identity

 

(b) Contact

(c) Financial

(d) Transaction

 

(a) Performance of a contract with you

 

(b) Necessary for our legitimate interests (to recover debts due to us)

To process and deliver your order and / or to supply services you have requested including:

 

(a) Manage payments, fees and charges

(b) Collect and recover money owed to us

 

(a) Identity

 

(b) Contact

(c) Financial

(d) Transaction

(e) Marketing and Communications

 

(a) Performance of a contract with you

 

(b) Necessary for our legitimate interests (to recover debts due to us)

 

To manage our relationship with you which will include:

 

(a) Notifying you about changes to our terms or privacy policy

(b) Asking you to leave a review or take a survey or supply feedback about our service

(c) Conducting reviews of your counselling / psychotherapy journey

 

 

(a) Identity

 

(b) Contact

(c) Financial

(d) Transaction

(e) Profile

(f) Usage

(g) Marketing and Communications

 

(a) Performance of a contract with you

 

(b) Necessary to comply with a legal obligation

(c) Necessary for our legitimate interests

 

To enable you to partake in a prize draw, competition or complete a survey

 

 

(a) Identity

 

(b) Contact

(c) Profile

(d) Usage

(e) Marketing and Communications

 

(a) Performance of a contract with you

 

(b) Necessary for our legitimate interests (to study how customers use our products/services, to develop them and grow our business)

 

To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)

 

 

(a) Identity

 

(b) Contact

(c) Technical

 

(a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise)

 

(b) Necessary to comply with a legal obligation

 

To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you

 

 

(a) Identity

 

(b) Contact

(c) Profile

(d) Usage

(e) Marketing and Communications

(f) Technical

 

Necessary for our legitimate interests (to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy)

 

 

To use data analytics to improve our website, products/services, marketing, customer relationships and experiences

 

 

(a) Technical

 

(b) Usage

 

Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy)

 

 

To make suggestions and recommendations to you about goods or services that may be of interest to you

 

 

(a) Identity

 

(b) Contact

(c) Technical

(d) Usage

(e) Profile

(f) Marketing and Communications

 

Necessary for our legitimate interests (to develop our products/services and grow our business)

 

 

 

 

 

 

 

MARKETING

 

 

 

We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. You may be assured that we do NOT send out generic marketing materials to Counselling Clients or former clients unless they have separately agreed to or requested this service from us.

 

 

 

PROMOTIONAL OFFERS FROM US

 

 

 

We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you (we call this marketing).

 

 

 

You will receive marketing communications from us only if you have requested information from us or purchased goods or services from us and you have opted in to receiving that marketing.

 

 

 

THIRD-PARTY MARKETING

 

We will get your express opt-in consent before we share your personal data with any third party for marketing purposes.

 

 

 

OPTING OUT

 

 

 

You can ask us or third parties to stop sending you marketing messages at any time contacting us at any time.

 

 

 

Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a product/service purchase,  product/service experience or other transactions.

 

 

 

COOKIES

 

 

 

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more information about the cookies we use, please see our COOKIE POLICY (link at top of this page).

 

 

 

CHANGE OF PURPOSE

 

 

 

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose and / or our legitimate interests. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose or our legitimate interests, please contact us. An example of when we might use your personal data in a way different from that you had in mind  when you originally supplied it is in the event you become indebted to us and we elect to pursue you for payment of that debt.

 

 

 

If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

 

 

 

Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

 

 

 

 

 

  1. DISCLOSURES OF YOUR PERSONAL DATA

 

 

 

We may share your personal data with the parties set out below for the purposes set out in the table Purposes for which we will use your personal data above.

 

 

 

  • Internal Third Parties as set out in the GLOSSARY below.
  • External Third Parties as set out in the GLOSSARY below.
  • Specific third parties such as the British Association for Counselling and Psychotherapy.
  • Third parties to whom we may choose to sell, transfer or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy policy.

 

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes (save as mentioned in this privacy policy, our Website Terms and Conditions, or our Cookie Policy) and only permit them to process your personal data for specified purposes and in accordance with our instructions.

 

 

 

 

 

  1. INTERNATIONAL TRANSFERS

 

 

 

Our business itself is based in UK and all of our services are provided from UK.

 

 

 

We do not ourselves transfer your personal data outside the UK and / or the European Economic Area (EEA).

 

 

 

 

 

 

 

  1. DATA SECURITY

 

 

 

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

 

 

 

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

 

 

 

 

 

  1. DATA RETENTION

 

 

 

HOW LONG WILL YOU USE MY PERSONAL DATA FOR?

 

 

 

We will retain your personal data for the longer of (a) the period reasonably necessary to fulfil the purposes we collected it for, and (b) the longest period we anticipate may be necessary to protect our legitimate interests or satisfy our legal, regulatory, tax, accounting, insurance or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

 

 

 

To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.

 

 

 

In practice, this means that we will keep much of your personal data for a minimum of 6 years after you cease being our client, or indefinitely.

 

 

 

In some circumstances you can ask us to delete your data: see your legal rights below for further information.

 

 

 

In some circumstances we will anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.

 

 

 

 

 

  1. YOUR LEGAL RIGHTS

 

 

 

Under certain circumstances, you have rights under data protection laws in relation to your personal data. Please see the GLOSSARY below for more information about these rights:

 

 

 

  • Request access to your personal data.
  • Request correction of your personal data.
  • Request erasure of your personal data.
  • Object to processing of your personal data.
  • Request restriction of processing your personal data.
  • Request transfer of your personal data.
  • Right to withdraw consent.

 

If you wish to exercise any of the rights set out above, please contact us (see our DPO contact details above). However, as mentioned above, please note that

 

 

 

NO FEE USUALLY REQUIRED

 

 

 

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.

 

 

 

WHAT WE MAY NEED FROM YOU

 

 

 

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

 

 

 

TIME LIMIT TO RESPOND

 

 

 

We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

 

 

 

 

 

  1. GLOSSARY

 

 

 

COUNSELLING CLIENTS

 

 

 

Counselling Clients means people who have agreed to be our counselling / psychotherapy clients and who we have agreed to accept as our counselling / psychotherapy clients. Usually such agreement is reached at an initial first meeting / assessment session which will usually take place face-to-face and involve a counsellor and a client signing a printed counselling agreement.

 

 

 

 

 

LAWFUL BASIS

 

 

 

Legitimate Interest means the interest of our business in conducting and managing our business to enable us to give you the best service/product and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us.

 

 

 

Performance of Contract means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.

 

 

 

Comply with a legal obligation means processing your personal data where it is necessary for compliance with a legal obligation that we are subject to.

 

 

 

THIRD PARTIES

 

 

 

INTERNAL THIRD PARTIES

 

 

 

Our partners, employees, and contractors for the time being who may have reasonable and lawful reasons for accessing or using your personal data and who are based in UK, or in or outside the EU, and which provide counselling and  psychotherapy supervision and support, IT and system and general administration services, sales, marketing and promotional advice and monitoring,  and those who undertake leadership reporting.

 

 

 

EXTERNAL THIRD PARTIES

 

 

 

  • Counselling supervisors and/or other counsellors with whom we may communicate details about clients and their circumstances and their issues in personal, peer or group supervision.
  • Any professional body or professional bodies to which we (collectively or individually) may belong from time to time based in UK, or in or outside the EU. (Counselling and psychotherapy are presently subject to voluntary regulation in UK, and membership of such bodies is not compulsory by law yet. Such bodies that exist in UK include incorporated charities. Such bodies often serve a regulatory function which includes complaints procedures and occasional checking upon the work, record–keeping, continuing professional development and so forth of their members).
  • Service providers separate from us acting as processors and / or controllers of personal data in their own right from whom we hire rooms in which we supply our services. Such providers may request you and / or us to provide some of your personal data to them for their own legitimate purposes (e.g. for health and safety reasons, they may keep a record of the names of all people using their premises at any time). It is our practice to comply with such requests.
  • Medical and / or mental health professionals and services (including a client’s medical doctor and / or medical and / or mental health emergency services), such as when we believe there is imminent risk of substantial harm to a client or any other person.
  • Law enforcement professionals, services and organizations (including the police), such as when we believe there is an imminent risk of substantial harm to a client or any other person, or where we receive information we believe relates to terrorism or drug money laundering.
  • Service providers acting as processors based in UK, or in or outside the EU, who provide IT, system administration services, banking and accountancy services.
  • Professional advisers acting as processors or joint controllers including lawyers, bankers, auditors and insurers based in UK, or in or outside the EU, who provide consultancy, banking, legal, insurance and accounting services.
  • HM Revenue & Customs, regulators and other authorities acting as processors or joint controllers based in the UK who require reporting of processing activities in certain circumstances.
  • Marketing, sales, promotional researchers and consultants, business analysts and advisers, brand experts or agencies, website designers whose services may be more tailored to our own circumstances and needs if they have some information about our clients (although not necessarily sufficient personal data to specifically identify particular individuals).
  • Any civil or criminal Court in which we are involved in legal proceedings in which any of your personal data may be required in order for us to bring or defend the proceedings (including without limitation where we bring  civil claims in respect of unpaid fees and / or harassment and / or where we defend claims for alleged negligence). Also, any lawyers,  experts, professional bodies, and insurers we may instruct in the course of bringing, defending or contemplating such court proceedings involving you and ourselves.
  • Any civil or criminal Court which orders us to disclose your personal data.

 

 

 

YOUR LEGAL RIGHTS

 

 

 

You have the right to:

 

 

 

Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.

 

 

 

Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.

 

 

 

Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.

 

 

 

Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.

 

 

 

Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios:

 

 

 

  • If you want us to establish the data’s accuracy.
  • Where our use of the data is unlawful but you do not want us to erase it.
  • Where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims.
  • You have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.

 

Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.

 

 

 

Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.

 

 

 

 

 

  1. END NOTE: COPYRIGHT IN THIS GDPR PRIVACY STATEMENT

 

 

 

This Website GDPR Privacy Statement has been modified by us under licence. Copying and/or adapting this policy in whole or part (including but not limited to copying or adapting this policy for your own commercial purposes or those of a third party) is strictly prohibited.

 

 

 

© 2018 Abbott & Yang 2018. All rights reserved.